A network should never be noticed - it should never impede work, never ever be unavailable and surely never complain.

Do networks like this really exist? Absolutely.

A well designed, managed and monitored network is never noticed - save for the few engineers who keep them running!

If your business depends on a network to move data and you do not know how it is "performing" Microsolve can help. From innovative point-in-time monitoring to 24x7 real-time network management and fault rectification Microsolve has the solutions.

If you would like to learn more about network management in a business environment, please contact Microsolve today.

The majority of businesses have at least one computer acting as a server to provide file and print sharing to the office.

Unfortunately, most business owners have little idea of how well this critical device is operating until it's too late - they are then faced with a critical situation - the business is non-operational and unbudgeted expenditure is required to (hopefully) fix the problem.

This is both very frustrating and damaging to the efficiency of any business. This is where Microsolve can help.

As with any device, computers fail in predictable ways - we know this and tailor our server support to ensure that they are maintained to a known level - if something goes wrong it is fixed with no additional charge.

How do we do this? Think of it like insurance.

We understand the risk factors that your computers are exposed to and ensure that the level of protection and support is appropriate for both the computer and the business. Our fees are the same each month, so it is in our best interest to make sure that your computers don't break - if they do, we will do everything possible to make sure that they are fixed as quickly and efficiently as possible - the more time and effort it takes us, the more it costs us and the less money we make.

For a comparison of our fixed price support services with "traditional" break/fix or time & materials support, please contact Microsolve.

An organisation's workstations are the tools of the workers. If they work well, the organisation succeeds. If they don't; well -  let's not think about that....

In an ideal world, a workstation would deliver only the tools required to complete the task at hand. This is Microsolve's aim - Ensure that the workers have what they need and a little more.

Consider a plumber. Do they require the tools of an electrician to do their job? No. So why allow staff who only require Word to perform there allotted tasks access to a plethora of irrelevant tools? It simply costs you money.

Whether your staff require access to a single application, or many sets of applications, Microsolve's workstation management products provide a flexible set of options to contain support costs while ensuring that your staff have the tools required to undertake their assigned tasks.

Make an enquiry about workstation management for your business.

Security and access flexibility are opposing concepts - getting the balance right requires a great understanding of business requirements before technological options can be considered.

Many "IT" resellers have a single "firewall" product that they recommend for all situations - why? because that is the "product" that they understand best, or make the most margin out of.  Security is not a product - it is process that needs to be understood. 

Take the example of leaving home to go on holidays - you wouldn't turn on the alarm and leave the doors and windows open - that wouldn't make a lot of sense.  The same applies to business computer systems.  A single device in the absence of appropriate monitoring, management and policies will provide nothing more than a warm fuzzy feeling and $ missing from your business bottom line.

So what do I need to do? 

Think!!! 
Unsurprisingly, most business owners already intuitively know where their greatest security risks lie - use this information as the basis of a requirements list of musts and contact Microsolve - we can help you put this list into a comprehensive security policy that may well include some targeted bits of computing technology - but as part of a process - rather than a single device solution.

To help in the "think" process, please contact us to ask for a copy of our risk identification overview document.