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IT Terms & Definitions

IT Solution Design

The goal of the solution design  is to identify the most cost effective disaster recovery solution that meets two main requirements. For IT applications, this is commonly expressed as:

1. The minimum application and application data requirements
2. The time frame in which the minimum application and application data must be available

Disaster recovery plans may also be required outside the IT applications domain, for example in preservation of information in hard copy format, loss of skill staff management, or restoration of embedded technology in process plant. This BCP phase overlaps with Disaster recovery planning methodology. The solution phase determines:
  • the crisis management command structure the location of a secondary work site (where necessary)
  • telecommunication architecture between primary and secondary work sites
  • data replication methodology between primary and secondary work sites
  • the application and software required at the secondary work site, and
  • the type of physical data requirements at the secondary work site.
 

IT Infrastructure Management

For an organization's information technology, infrastructure management (IM) is the management of essential operation components, such as policies, processes, equipment, data, human resources, and external contacts, for overall effectiveness. Infrastructure management is sometimes divided into categories of systems management, network management, and storage management. Infrastructure management products are available from a number of vendors including Hewlett-Packard, IBM, and Microsoft.

Among other purposes, infrastructure management seeks to:

  • Reduce duplication of effort
  • Ensure adherence to standards
  • Enhance the flow of information throughout an information system
  • Promote adaptability necessary for a changeable environment
  • Ensure interoperability among organizational and external entities
  • Maintain effective change management policies and practices
 
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