Illawarra Diggers Rest Home |
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Situation The Illawarra Diggers' Aged and Community Care Residence in Wollongong's northern suburbs provides quality care and accommodation for our aged community. Approximately 30 IT users require access to a range of applications. The user requirements range from nurses requiring access to care systems to administration staff requiring access to word processing and financial applications. The ability to expand IT infrastructure to accommodate future organisational growth with minimal capital cost was a key deliverable Activity Microsolve was selected to provide an outsourced IT support and management solution in September 2006. To deliver high quality services a hosted server solution in a secure data centre environment has been utilised. As service availability is always a concern for any business a redundant link solution has been implemented by delivering a high quality business grade primary link and a secondary failover link. The services to be supplied include desktop, network, server and helpdesk services, as well as disaster recovery, Internet security and secure remote access. Result As a result of the IT environment secure and reliable services are delivered to the site. Illawarra Diggers also have the ability to grow with minimal IT related capital costs. Rapid deployment of IT services to new sites is also possible.
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