DESKTOP SUPPORT

Is your desktop support a complex and time-consuming task that bogs down your IT staff, leaving them incapable of working on your strategic IT objectives? We understand that providing a comprehensive support solution that copes with increasing levels of complexity and growing user demands can take its toll on your team.

DESKTOP SUPPORT THAT'S EASY

Microsolve can take away the frustration and complexity of supporting IT Infrastructure and users. Our team is able to support single location desktop support requirements as well as supporting multiple sites who:

  • May be working across multiple time zones;
  • Increase the pressure for support during peak times; and
  • Need support that can handle the integration of more complex systems such as Software as a Service (SaaS), Infrastructure as a Service (IaaS), Desktop as a Service (DaaS) and Cloud Computing.
Our award winning support centre, located in Australia, is staffed by trained, certified and experienced IT professionals. They are skilled and trained to help you with:

  • 24/7 support;
  • Incident management (including moves, adds and changes);
  • Asset management; and
  • Software and hardware updates / technology deployments.

Microsolve provides dedicated support telephone numbers and email addresses for issue logging and tracking utilising industry recognised support processes.

Take the headache out of your desktop support today with Microsolve’s desktop support services.
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CONTACT US

PHONE: 1300 792 492
POST: PO BOX 1304 WOLLONGONG NSW 2500

ADDRESS: 66 AUBURN STREET WOLLONGONG 2500

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