Community-owned Aged Care provider benefits from modern advances in technology.
WARRIGAL
Sub-optimal IT infrastructure and systems can severely hinder business growth and opportunities. On top of that problem, many businesses find investing in modern technology at the rate it’s evolving is a barrier to growth. This was a problem for Warrigal Care, a community-owned multi-site Aged Care provider in the Illawarra and Southern Highlands.
Warrigal is focused on creating inspiring communities for older people. Warrigal delivers innovative and quality care and support through superior services, practices and management.
A need to overcome the limiting factors of old computing technology
Centralised data and management of the IT infrastructure posed a challenge and limited growth with having their IT servers and equipment onsite in the Warrigal Care Administrations building.
Having more of their business process moving over to digital systems, Warrigal required the ability to rapidly deploy computing infrastructure and capacity whilst still having their data centralised in a secure and managed location.
Finding the right IT support
Gaining dedicated IT support and advanced technical capabilities
One of the greatest benefits from the partnership was the Managed IT Services and the additional technical capabilities that the partnership has brought into the organisation. Their managed IT services contract gives them full access to Microsolve’s team of experts and technicians who look after the management and maintenance of all their IT equipment.
Microsolve also provides a valued dedicated account manager to assist with their digital marketing and technology strategies.
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