Many multi-site businesses / practices find they have more or less similar systems and processes. Would it be beneficial for all those sites to have one standard set of applications, forms and data at each site delivered in the same way?
Many organisations are facing this issue, particularly in aged care, which is one of the fastest growing sectors in Australia and certainly one that's dealing with a substantial number of challenges. There are many benefits of having the same systems and processes. The first is cost savings. Multiple applications at multiple sites incur higher support and less buying power than standardised systems. It may also be the only viable way of ensuring sustained system development, which is necessary if long-lived data is to be preserved for as long as it is needed.
Every automated system is judged on its ability to maintain the quality of the data it contains, the effectiveness of the system design and the adequacy of the management of both.
Having a standard system and process in compatible formats facilitates merging and archiving data. Once a company achieves consensus about which activities and flows constitute a given process, they can begin to analyse their own processes across multiple sites (internal benchmarking) and often also have the ability to compare their results with those of their competitors.
This standardisation not only makes possible comparative measures of performance, it can also facilitate communications about how the business operates and enables smooth handovers across process boundaries.
Imagine one standard set of applications, forms and data at each site delivered in the same way, paving the way for the flexibility to move staff and receive consistent data from your multiple sites.
If you are interested in the above information and would like to find out more about standardising your system and processes, don’t hesitate to contact us today.
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