"I strive to empower others to achieve their goals, and I find personal fulfilment in seeing them succeed."
"Be excellent to each other" - Bill & Ted
Ben Horsfield
When operational risk, cyber threats and day‑to‑day IT pressures keep stacking up, you need more than tools – you need steady leadership behind your managed IT and cyber security.
Operations Manager, Microsolve
Ben is a seasoned professional with over 15 years of experience in the Information Technology industry.
Leading reliable, secure IT operations for our clients
As Operations Manager at Microsolve since 2021, Ben's role is key in keeping the managed IT services, cloud environments and cyber security programs running smoothly for organisations that cannot afford downtime.
Experience and Qualifications
Armed with a Diploma in Information Technology Networking, Certificate IV in Small Business Management, Diploma in Leadership & Management and numerous vendor qualifications, Ben is our go-to for orchestration and delivery of complex projects and service delivery.
People First Leadership & Culture
With his people-first attitude and collaborative leadership style, excellent communication skills and lifelong learning mindset, Ben has a proven track record of successfully delivering complex projects, nurturing innovation and leading positive change on behalf of Microsolve.
Frequent disruptions, stressed staff and inconsistent IT support quietly erode productivity and trust.
With a people‑first operations leader who prioritises wellbeing, clear communication and continuous improvement, Microsolve helps create a stable, secure technology foundation that simply works in the background.
