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Secure, Reliable and Comprehensive Email Management Solutions

Managing a modern email environment requires more than just adding and removing mailboxes.

Within the Microsoft 365 environment there are over 154 individual settings that require ongoing attention to ensure that your email environment is not the next success story for a hacker - management of a Gmail or on-premise email system is just as complex.

If email management is a drain on your resources, or something that has never been looked into, then perhaps it’s time to find a new solution.

As an IT Outsourcing partner, Microsolve offers managed email systems, providing reliable and secure email services, including custom hosting, spam filtering, archiving, backup services, email migration, integration, and training.

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Microsolve's Premium Email Services scan incoming emails for viruses and spam to protect the customer's mailbox

Expert Email Management

Microsolve’s Premium Email Services allow you to access all of the features of the highly acclaimed Microsoft Exchange Online Service without the cost of implementing and managing your own email infrastructure.

Support is provided for accessing email via the Microsoft Outlook client, Outlook Web Access and a wide range of mobile devices.

Incoming email is scanned for viruses and messages identified as spam are removed ensuring the email that reaches the customer's mailbox is virus free.

Throw in the option of customisable, policy based signature panels and this becomes a must have for your business communications.

Our AdvantagesHow We Help

Our expertise in email systems and management enables us to provide a comprehensive, reliable and feature laden email solution for you.

 

Managed Email Service Plans

Foundation

Perfect for small businesses or solopreneurs looking to kickstart their MSP journey.

Provides:

  • Your Choice of NFP or Commercial Microsoft 365 License.
  • Monthly Billing Commitment with Consolidated Invoice
  • Vendor (Microsoft) Support Only
  • Initial Tenancy and Mailbox Creation
  • Enable and Deploy a Security Baseline
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Foundation+

Ideal for Medium-sized organisations that require reliable and responsive support for growing teams with diverse needs.

Provides:

  • Everything in Foundation plan
  • Business Hours Access to Microsolve Support Centre
  • Security Governance Reporting and Drift Correction
  • Microsoft Security Score Up-keep and compliance
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Enterprise

Tailored for established businesses seeking a holistic technology solutions-based approach to cybersecurity and data management.

Provides:

  • Everything in Foundation+
  • Unlimited Mailbox Add / Remove / Update
  • Management of Service Status + Alerting
  • Management of Security Alerts + Incidents
  • Guaranteed Microsoft Security Score (80+)
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Service Options

 Enhanced Message Filtering

Cyber Security Training Videos + Phishing Simulation (Foundation+ and Enterprise Only)

 Signature Management (Platform and client independent) 

 Immutable Mailbox Archive

More than Just Email!

Cyber Security Training

The biggest cyber risk for businesses is email, so beyond necessary automated scans, employees must identify spear-phishing versus whaling attacks and take proper action.

 

Strengthen Cyber Security

Immutable Mailbox Archive

Our archiving solution addresses inbox frustration by securely storing all emails in an immutable AWS cloud archive, enabling fast searches and easy compliance.

 
 
Streamline Mailbox Archiving

Signature Management

Streamline your email branding with our automated signature solution, enabling easy design and scheduling of signatures for different teams and seasons, applied consistently across all devices.

 

Optimise Email Signatures

Enhanced Message Filtering

Microsoft 365 provides a solid foundation, but Microsoft Defender for Office 365 adds essential security for growing organizations, enhancing email filtering, compromised account detection, and protection across SharePoint, OneDrive, and Office apps.

 

Enhanced Message Filtering

Frequently asked questions

What does Email management encompass as part of IT Outsourcing?

Email management involves overseeing your organisation's email systems, including security, compliance, efficiency and providing support. It ensures that your email infrastructure operates smoothly and securely, supporting business communications effectively.

How can outsourcing Email Management benefit my company?

Outsourcing email management can reduce IT costs, improve communications security, and free up internal resources to focus on core business activities. It provides access to specialised expertise and ensures that your email systems are well-maintained, optimised and secured.

What specific email services can Microsolve manage?

Microsolve can manage a wide range of email services, including Microsoft Exchange, Office 365, Google Workspace, and other cloud-based email platforms. We handle tasks such as mailbox administration, user account on and off-boarding, security configuration, email archiving, integration with other platforms and reporting.

How does Microsolve ensure Email Security in its Management services?

Microsolve implements robust security measures, including spam filtering, anti-phishing protection, and email encryption baselines, to establish an enhanced level of security for your email communications. We also provide add-on services such as regular security audits, archives and updates to protect against evolving cyber threats.

How does Email Archiving support compliance and data retention?

Email archiving involves storing email data securely for long-term retention, meeting regulatory requirements and supporting legal discovery. Microsolve provides a comprehensive archive solutions that ensure compliance with industry standards and regulations in real-time without requiring user action.

What type of support does Microsolve offer for Email management?

Microsolve offers a comprehensive range of support options for email management, including troubleshooting, configuration changes, user support and questions on email based cyber threats. Our dedicated support team is available to assist with any issues or questions you may have, ensuring minimal disruption to your business.

How can proactive Email Management improve my business productivity?

Proactive email management involves monitoring email systems, optimising performance, and preventing potential issues before they impact your business. This ensures that your email communications are reliable, efficient, and secure, enhancing overall business productivity.

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