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Secure, Reliable Email Management That Just Works

Your team relies on email every day. Microsolve’s managed email services keep your Microsoft 365 environment running smoothly, securely, and fully supported - so nothing gets in the way of your work.

Within the Microsoft 365 environment there are over 154 individual settings that require ongoing attention to ensure that your email environment is not the next success story for a hacker - management of a Gmail or on-premise email system is just as complex.

If email management is a drain on your resources, or something that has never been looked into, then perhaps it’s time to find a new solution.

As an IT Outsourcing partner, Microsolve offers managed email systems, providing reliable and secure email services, including custom hosting, spam filtering, archiving, backup services, email migration, integration, and training.

Managed email services for business

Why Email Management Matters

Email downtime, data loss, or poorly managed accounts can halt business operations fast.

Without consistent oversight, you face risks around access control, compliance, and cyber threats.

Microsolve’s email management service brings clarity and control.  We simplify account setup, licensing, shared mailbox setup and onging support while safeguarding your communication under a single, secure framework.

Microsolve’s Email Services allow you to access the features of the highly acclaimed Microsoft 365 platform without the cost of implementing and managing your own email infrastructure.

Our expertise in email systems and management enables us to provide a comprehensive, reliable and feature laden email solution for you.

 


Comprehensive Microsoft 365 Email Management

Foundation

Ideal for Small organisations or those beginning to transition their IT management.

Includes:

  • Your Choice of NFP or Commercial Microsoft 365 License.
  • Monthly Billing Commitment with Consolidated Invoice
  • Vendor (Microsoft) Support Only
  • Initial Tenancy and Mailbox Creation
  • Enable and Deploy a Security Baseline
  • User and Shared Mailboxes
  • Email Address + Alias Management

Foundation+

Ideal for Medium-sized organisations that require reliable and responsive support for growing teams with diverse needs.

Includes:

  • Everything in Foundation plan
  • Business Hours Access to Microsolve Support Centre
  • Security Governance Reporting and Drift Correction
  • Microsoft Security Score Up-keep and compliance

Enterprise

Tailored for established businesses seeking a holistic technology solutions-based approach to cybersecurity and data management.

Includes:

  • Everything in Foundation+
  • Unlimited Mailbox Add / Remove / Update
  • Management of Service Status + Alerting
  • Management of Security Alerts + Incidents
  • Guaranteed Microsoft Security Score (80+)

Email support that enhances your whole IT environment

Microsolve doesn’t just handle email - we bring calm reliability to your entire IT environment.

We integrate your account management, security policies, and business continuity strategy into one reliable system.

With trusted IT outsourcing, managed IT services, and advanced cyber security safeguards, you gain a partner focused on keeping your communication uninterrupted and compliant.

As your managed IT services provider, we take ownership so your team can focus on their work.

Cyber Security Training

The biggest cyber risk for businesses is email, so beyond necessary automated scans, employees must identify spear-phishing versus whaling attacks and take proper action.

 

Immutable Mailbox Archive

Our archiving solution addresses inbox frustration by securely storing all emails in an immutable AWS cloud archive, enabling fast searches and easy compliance.

 
 

Signature Management

Streamline your email branding with our automated signature solution, enabling easy design and scheduling of signatures for different teams and seasons, applied consistently across all devices.

 

Enhanced Message Filtering

Microsoft 365 provides a solid foundation, but Microsoft Defender for Office 365 adds essential security for growing organizations, enhancing email filtering, compromised account detection, and protection across SharePoint, OneDrive, and Office apps.

 

If email admin tasks keep creeping onto your to‑do list, it’s time to hand them over.

Microsolve’s managed email service delivers secure, simplified, always‑on communication — backed by responsive IT support when you need it.

Let’s take five minutes to review how your Microsoft 365 environment can be cleaner and safer.

Frequently asked questions

What does Email management encompass as part of IT Outsourcing?

Email management involves overseeing your organisation's email systems, including security, compliance, efficiency and providing support. It ensures that your email infrastructure operates smoothly and securely, supporting business communications effectively.

How can outsourcing Email Management benefit my company?

Outsourcing email management can reduce IT costs, improve communications security, and free up internal resources to focus on core business activities. It provides access to specialised expertise and ensures that your email systems are well-maintained, optimised and secured.

What specific email services can Microsolve manage?

Microsolve can manage a wide range of email services, including Microsoft Exchange, Office 365, Google Workspace, and other cloud-based email platforms. We handle tasks such as mailbox administration, user account on and off-boarding, security configuration, email archiving, integration with other platforms and reporting.

How does Microsolve ensure Email Security in its Management services?

Microsolve implements robust security measures, including spam filtering, anti-phishing protection, and email encryption baselines, to establish an enhanced level of security for your email communications. We also provide add-on services such as regular security audits, archives and updates to protect against evolving cyber threats.

How does Email Archiving support compliance and data retention?

Email archiving involves storing email data securely for long-term retention, meeting regulatory requirements and supporting legal discovery. Microsolve provides a comprehensive archive solutions that ensure compliance with industry standards and regulations in real-time without requiring user action.

What type of support does Microsolve offer for Email management?

Microsolve offers a comprehensive range of support options for email management, including troubleshooting, configuration changes, user support and questions on email based cyber threats. Our dedicated support team is available to assist with any issues or questions you may have, ensuring minimal disruption to your business.

How can proactive Email Management improve my business productivity?

Proactive email management involves monitoring email systems, optimising performance, and preventing potential issues before they impact your business. This ensures that your email communications are reliable, efficient, and secure, enhancing overall business productivity.

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