Secure, Reliable and Comprehensive Email Management Solutions
Managing a modern email environment requires more than just adding and removing mailboxes.
Within the Microsoft 365 environment there are over 54 individual settings that require ongoing attention to ensure that your email environment is not the next success story for a hacker - management of a Gmail or on-premise email system is just as complex.
If email management is a drain on your resources, or something that has never been looked into, then perhaps it’s time to find a new solution.
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Expert Email Management
Microsolve’s Premium Email Services allow you to access all of the features of the highly acclaimed Microsoft Exchange Online Service without the cost of implementing and managing your own email infrastructure.
Support is provided for accessing email via the Microsoft Outlook client, Outlook Web Access and a wide range of mobile devices.
Incoming email is scanned for viruses and messages identified as spam are removed ensuring the email that reaches the customer's mailbox is virus free.
Throw in the option of customisable, policy based signature panels and this becomes a must have for your business communications.
Our expertise in email systems and management enables us to provide a comprehensive, reliable and feature laden email solution for you.
How Microsolve Helps
Service Options
Service Area | Foundation | Foundation + | Enterprise |
Licenses Supported | |||
M365 Exchange Online (P1 or P2) | |||
M365 Business Basic / Standard / Premium | |||
M365 Enterprise Plan 1, Plan 3 or Plan 5 | |||
M365 Frontline Worker Plan 1 or Plan 3 | |||
Commercial or NFP | |||
Billing | |||
Monthly Commitment with Consolidated Invoice | |||
Support | |||
Vendor (Microsoft) Support Only | |||
Initial Mailbox Creation | |||
Enable and Manage Security Baseline | |||
Security Governance Reporting and Drift Correction | |||
Management of Mailbox Add/Remove/Update | |||
Management of Service Status + Alerting | |||
Management of Security Alerts + Incidents | |||
Optional Add-Ons | |||
Enhanced Message Filtering | Opt | Opt | Opt |
Cyber Security Training Videos + Phishing Simulation | Opt | Opt | |
Signature Management (Platform and client independent) | Opt | Opt | Opt |
Immutable Mailbox Archive | Opt | Opt | Opt |
Professional Solutions We Offer
Microsolve's email management solutions include:
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Stay Mobile
Support for a wide range of mobile devices
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Flexible Access
Easy-to-use web and mobile access options available
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Great Protection
Integrated anti-virus and anti-spam to keep your communications secure
Solid Security
Servers located in a secure data centre in Australia
Seamless Integration
Integrate with the customers' existing Active Directory to allow seamless access and administration of accounts
Flexible Pricing
Per user or bundled options available
Email Management FAQ's
Email management involves overseeing your organisation's email systems, including security, compliance, efficiency and providing support. It ensures that your email infrastructure operates smoothly and securely, supporting business communications effectively.
Outsourcing email management can reduce IT costs, improve communications security, and free up internal resources to focus on core business activities. It provides access to specialised expertise and ensures that your email systems are well-maintained, optimised and secured.
Microsolve can manage a wide range of email services, including Microsoft Exchange, Office 365, Google Workspace, and other cloud-based email platforms. We handle tasks such as mailbox administration, user account on and off-boarding, security configuration, email archiving, integration with other platforms and reporting.
Microsolve implements robust security measures, including spam filtering, anti-phishing protection, and email encryption baselines, to establish an enhanced level of security for your email communications. We also provide add-on services such as regular security audits, archives and updates to protect against evolving cyber threats.
Email archiving involves storing email data securely for long-term retention, meeting regulatory requirements and supporting legal discovery. Microsolve provides a comprehensive archive solutions that ensure compliance with industry standards and regulations in real-time without requiring user action.
Microsolve offers a comprehensive range of support options for email management, including troubleshooting, configuration changes, user support and questions on email based cyber threats. Our dedicated support team is available to assist with any issues or questions you may have, ensuring minimal disruption to your business.
Proactive email management involves monitoring email systems, optimising performance, and preventing potential issues before they impact your business. This ensures that your email communications are reliable, efficient, and secure, enhancing overall business productivity.
As an IT Outsourcing partner, Microsolve offers managed email systems, providing reliable and secure email services, including custom hosting, spam filtering, archiving, backup services, email migration, integration, and training.