Device Support
Support of your IT infrastructure to agreed Service Levels - network, servers, desktops, laptops, thin clients and mobile devices.
Coverage options from 8x5 to 24x7.
Having worked with leading Aged Care providers and major vendors since 2003, Microsolve understand the complexities of the sector and are committed to delivering value for your workforce and resident communities
The aged care sector faces unprecedented challenges as our population ages rapidly, with over 1.3 million people using aged care services in 2019-2020, and this number continuing to rise significantly.
Microsolve understands that aged care providers need more than just point technology—they need comprehensive, strategic IT partnerships that enhance care delivery, ensure compliance, and drive operational efficiency.
With over eight decades of combined experience serving the aged care sector, Microsolve has established itself as the trusted technology partner for facilities ranging from small community providers to large multi-site organisations. Our comprehensive service delivery approach addresses every aspect of aged care technology, from clinical information systems to operational infrastructure, all while maintaining the highest standards of security, compliance and empathy for the end client.Support of your IT infrastructure to agreed Service Levels - network, servers, desktops, laptops, thin clients and mobile devices.
Coverage options from 8x5 to 24x7.
Mitigate the risk posed by onsite servers through migration to the leading cloud providers without the need to upskill your IT team or increase headcount.
Integrate pragmatic, standards based Cyber Security practices across your Organisation using the SMB1001 and Essential Eight programs and Microsolve advisory services.
Mitigate the risk posed by onsite servers through migration to the leading cloud providers without the need to upskill your IT team or increase headcount.
Complexity, too many moving parts, vendor half truths and uncontrollable outcomes.
In 20+ years we've seen a LOT, fixed a LOT and to paraphrase, when all is said and done, generally, more is said than done!
The below should be treated as a resource page - it is based on 1st party experience with various solutions, technologies and unexpected outcomes - in the interests of all in the sector, we share this without prejudice and if we've got something wrong - please let us know and we'll update it!
Yep - them tooo!