Skip to content

Comprehensive Technology Solutions for Aged Care

Having worked with leading Aged Care providers and major vendors since 2003, Microsolve understand the complexities of the sector and are committed to delivering value for your workforce and resident communities

Banner
2600+
Monthly active users
000's
Application Upgrades
14
Sites Migrated
1800+
Endpoints Supported

Leading Aged Care Transformation

There is Power in Comprehensive Technology Solutions

The aged care sector faces unprecedented challenges as our population ages rapidly, with over 1.3 million people using aged care services in 2019-2020, and this number continuing to rise significantly.

Microsolve understands that aged care providers need more than just point technology—they need comprehensive, strategic IT partnerships that enhance care delivery, ensure compliance, and drive operational efficiency.

With over eight decades of combined experience serving the aged care sector, Microsolve has established itself as the trusted technology partner for facilities ranging from small community providers to large multi-site organisations. Our comprehensive service delivery approach addresses every aspect of aged care technology, from clinical information systems to operational infrastructure, all while maintaining the highest standards of security, compliance and empathy for the end client.

Services that Enable Your Staff, Residents & Community

Application Integration

Activate seamless data flow and communication between disparate care systems, electronic health records, and care management platforms, ensuring efficient  delivery of resident care.

Site Onboarding

Rapidly deploy and operationalise new IT infrastructure, applications, and systems with minimal disruption to resident care, providing structured implementation processes, staff training, and technical support.

Our mission

If it captures, moves, stores or processes data relied upon for delivering care to your Residents we're all over it!

Our values

Innovation

Embrace creativity and forward-thinking to inspire customers

Integrity

Operate with honesty, transparency, and ethical standards in all dealings

Empathy

Demonstrate compassionate and genuine desire to support each other

Case Studies

Case Study - Service Integration
Case Study - PABX Migration
Case Study - MultiSite WiFi
Case Study - Reliable Email

Latest Aged Care Insights

Cyber security Aged Care Professional Services

Essential Eight for Aged Care: A Practical Implementation ...

    14 January 2026
Aged care guide to implementing the ACSC Essential Eight. Compliance with Essential Eight Maturity Level 1 became a regulatory floor for aged care providers on 1 November 2025. ...
IT Aged Care Sustainability

Thin Clients in Aged Care - Secure, Green & Cost‑Smart

    8 January 2026
How IGEL-powered thin clients cut energy use and risk for aged care. Why thin clients are a good fit for aged care Aged care providers are under constant pressure to strengthen ...
Cyber security Business Practices Aged Care

The Value of Big-Picture Partner in Third Party Cyber Risk ...

    10 December 2025
Just about every organisation relies on a complex network of technology partners. Access control systems, CCTV, nurse call platforms and building management systems generally all ...

Vendors, Products, Integration & Delivery

Complexity, too many moving parts, vendor half truths and uncontrollable outcomes.

In 20+ years we've seen a LOT, fixed a LOT and to paraphrase, when all is said and done, generally, more is said than done!

The below should be treated as a resource page - it is based on 1st party experience with various solutions, technologies and unexpected outcomes - in the interests of all in the sector, we share this without prejudice and if we've got something wrong - please let us know and we'll update it!

Network Infrastructure - Suppliers, Methodologies and Architecture
  • NBN Internet Connections
  • Fortinet Switches, Firewall and WiFi
  • Cisco Switches, Firewalls, WiFi
  • Ruckus Switches and WiFi
  • Ubiquiti Switches & WiFi
  • Dell, HP and Extreme
  • TP-Link & Dlink
Desktops, Laptops, Thin Clients, Mobile Technology
  • Desktop/Laptops - HP, Dell and Lenovo
  • Mobiles/Tablets - Apple, Samsung, Google, Microsoft
  • Thin Clients - Dell/Wyse, HP, Centerm, iGel
Nursecall & Resident Monitoring Solutions
  • Hills
  • JCT
  • Honeywell
  • CareCall
Building, Energy and HVAC Management Systems
  • Honeywell
  • SMA
  • OTIS
  • eMonitor
Resident Management Solutions
  • Leecare
  • Telstra iCare
  • Manad
  • Painchek
Medication Management
  • MedSig
  • Icare Medication
Rostering, Payroll, Recruitment and Employee Management Solutions
  • Payglobal
  • EMPLive
  • Inerva
  • Employment Hero
  • Deputy
Telephone, Collaboration and Emergency Notification Tools
  • NEC
  • Mitel
  • Asterix
  • Broadworks
  • Cisco
  • Avaya
  • Spectralink
  • Ascom
  • Teams / Zoom
Access Control, CCTV, Security Systems
  • Integriti
  • 2N Systems
  • HIKVision
Media Streaming & Entertainment Services
  • Chromecast
  • IPTV (Combitel + more)
  • Foxtel
  • Firestick
  • AppleTV