Desktop/Laptop Support
Maturity Level 1 controls within the Foundation+ product level
maturity Level 2 controls within the Enterprise product
The ACSC Essential Eight Maturity Framework delivers progressive, risk-based cybersecurity protection that scales with your organisation's threat landscape, providing a clear pathway from basic commodity threat defence to advanced protection against sophisticated adversaries through four structured maturity levels.
Developed specifically for mid-sized Australian businesses and Government departments, its adoption is a requirement for many Organisations with Government contracts, or regulatory reporting requirements.
As a framework, the Essential Eight maturity levels are non-prescriptive when it comes to solution design, hardware selection or even "best practice" alignment - it is, after-all, a framework rather than a standard.

Our service compliance with Essential Eight Controls
The Essential Eight framework features Eight control categories, 4 maturity levels and some 132 individual controls that require assessment and integration into the specific processes and policies of an Organisation - this is no trivial task and one that requires understanding of both the framework and the particular requirements, risk profile and operational cadence of the business.
Microsolve have adopted Maturity level 1 and 2 controls across the delivery of the majority of our support services as identified below.
Maturity Level 1 controls within the Foundation+ product level
maturity Level 2 controls within the Enterprise product
All Server support tiers feature Maturity level 1 controls.
The Enterprise tier adopting Maturity Level 2 controls.
Foundation+ meets Maturity Level 1 controls.
Maturity Level 2 controls are implemented at the Enterprise level
Maturity Level 1 controls are adopted for Foundation+ identity management.
Enterprise identity management adheres to maturity level 2 controls.