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Secure, Compliant and Always Supported Healthcare IT

Empowering healthcare providers with reliable IT, data protection, and cloud solutions built for compliance and patient trust.

Having worked with Allied health, medical specialists and hospital providers since 2005, Microsolve understand the complexities that face every healthcare professionals and are committed to delivering value for your workforce and patient community.

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Healthcare specialists using quality devices and supported IT NSW
2600+
Monthly active users
000's
Application Upgrades
14
Sites Migrated
1800+
Endpoints Supported

Reliable IT for Healthcare Organisations

From general practices to specialist clinics, healthcare IT demands more than performance. It demands consistency, compliance, and complete data protection. Microsolve delivers secure, proactive, and Australian-based IT services that help you meet regulatory expectations while improving patient care delivery.

 

Security and Compliance

Cybersecurity aligned with the ACSC Essential Eight (E8)

Data Hosting

Cloud hosting and Microsoft 365 environments configured for healthcare compliance.

24/7 Support

Local, 24/7 Australian helpdesk with clinical IT experience.

Healthcare Focus

Scalable solutions designed for growing healthcare teams.

See who we deliver for****
mConsult Healthcare IT support

Expert IT Guidance - mConsult

With mConsult, you get enterprise-grade IT direction tailored to healthcare's privacy, date and compliance standards and obligations, without needing internal IT leadership.

Service Components:

  • vCIO Services: Align IT strategy with healthcare operational goals and digital transformation initiatives.

  • vCISO Services: Implement, monitor, and report compliance based on E8 and ISO/NIST frameworks.

  • IT Solution Design: Architect systems that integrate securely with medical software and telehealth platforms.

  • Cloud Migration: Seamlessly move your data and applications to Microsoft 365 or Azure while maintaining PHI compliance.

Services that Enable Your Staff, Patients & Community

Device Support

Support of your IT infrastructure to agreed Service Levels - network, servers, desktops, laptops, thin clients and mobile devices.

Coverage options from 8x5 to 24x7.

Support Options

Cloud Migration, Hosting & Support

Mitigate the risk posed by onsite servers through migration to the leading cloud providers without the need to upskill your IT team or increase headcount.

Cloud Service Advantages

Cyber Security & Consulting

Integrate pragmatic, standards based Cyber Security practices across your Organisation using the SMB1001 and Essential Eight programs and Microsolve advisory services.

Cyber Security is my #1 Worry

Application Integration

Activate seamless data flow and communication between disparate care systems, electronic health records, and care management platforms, ensuring efficient  delivery of patient care.

Explore Integration

Site Onboarding

Rapidly deploy and operationalise new IT infrastructure, applications, and systems with minimal disruption to resident care, providing structured implementation processes, staff training, and technical support.

Successful Migrations

Infrastructure Design & Build

Deliver robust, scalable, and secure IT foundations tailored to Healthcare environments, encompassing network architecture, server systems, security frameworks, and compliance-ready infrastructure.

Infrastructure Design
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Our mission

If it captures, moves, stores or processes data relied upon for delivering care to your patients we're all over it!

Our values

Innovation

Embrace creativity and forward-thinking to inspire customers

Integrity

Operate with honesty, transparency, and ethical standards in all dealings

Empathy

Demonstrate compassionate and genuine desire to support each other

Case Studies

Case Study - Service Integration
Case Study - PABX Migration
Case Study - MultiSite WiFi
Case Study - Reliable Email

Recent Business Insight Posts

Vendors, Products, Integration & Delivery

Complexity, too many moving parts, vendor half truths and uncontrollable outcomes.

In 20+ years we've seen a LOT, fixed a LOT and to paraphrase, when all is said and done, generally, more is said than done!

The below should be treated as a resource page - it is based on 1st party experience with various solutions, technologies and unexpected outcomes - in the interests of all in the sector, we share this without prejudice and if we've got something wrong - please let us know and we'll update it!

Network Infrastructure

  • NBN Internet Connections
  • Fortinet Switches, Firewall and WiFi
  • Cisco Switches, Firewalls, WiFi
  • Ruckus Switches and WiFi
  • Ubiquiti Switches & WiFi
  • Dell, HP and Extreme
  • TP-Link & Dlink

Desktops, Laptops, Mobiles

  • Desktop/Laptops - HP, Dell and Lenovo
  • Mobiles/Tablets - Apple, Samsung, Google, Microsoft
  • Thin Clients - Dell/Wyse, HP, Centerm, iGel

Nursecall & Resident Monitoring

  • Hills
  • JCT
  • Honeywell
  • CareCall

Building Management

  • Honeywell
  • SMA
  • OTIS
  • eMonitor

Resident Management Solutions

  • Leecare
  • Telstra iCare
  • Manad
  • Painchek

Medication Management

  • MedSig
  • Icare Medication

Rostering & Payroll

  • Payglobal
  • EMPLive
  • Inerva

Telephony & Collaboration

  • NEC
  • Mitel
  • Asterix
  • Broadworks
  • Cisco
  • Avaya
  • Spectralink
  • Ascom
  • Teams / Zoom

Access Control + CCTV

  • Integriti
  • 2N Systems
  • HIKVision

Media Streaming Services

  • Chromecast
  • IPTV (Combitel, + more)
  • Foxtel
  • Firestick