Award-Winning Desktop Support Centre

Is your desktop support a complex and time-consuming task that bogs down your IT staff, leaving them incapable of working on your strategic IT objectives?

Choose Microsolve for Seamless IT Support

Microsolve can take away the frustration and complexity of supporting IT Infrastructure and users. Our team is able to support single location desktop support requirements as well as supporting multiple sites who:

  • May be working across multiple time zones;

  • Increase the pressure for support during peak times; and

  • Need support that can handle the integration of more complex systems such as Software as a Service (SaaS), Infrastructure as a Service (IaaS), Desktop as a Service (DaaS) and Cloud Computing.

Speak With An Expert
IT support technician wearing headset with cup of coffee working at a computer while smiling with a book open

Microsolve provides dedicated support telephone numbers and email addresses for issue logging and tracking utilising industry recognised support processes.

Trust Our Experienced IT Support Professionals

Our award winning support centre, located in Australia, is staffed by trained, certified and experienced IT professionals. They are skilled and trained to help you with:

  • 24/7 coverage;
  • ITILv3 accreditation;
  • Incident management;
  • Service Requests;
  • Problem Management;
  • Change Control; and
  • Asset Management.

Oh, and they all speak in non-technical terms!

Meet The Team
Person holding computer headset in office environment