Streamline Your Communications with a Cloud-Based Phone System
Microsolve's hosted phone system is aimed for businesses and eliminates the need for traditional in-office PABX systems, reducing call rate costs, hardware and maintenance costs.
All your business requires is IP-enabled phones and a suitable broadband connection.
Is Your Business Falling Behind Due to Your Outdated Phone System?
An outdated phone system can result in:
• Lower productivity
• Missed business opportunities
• Lost customers
• Lost employee talent
• Increased risk
• Increased administration overhead
GET THE MOST FROM YOUR BUDGET WITH HOSTED BUSINESS PHONE SERVICES
No Capital Expenditure
The client does not need to use capital to buy onsite PABX hardware, which not only frees up capital for other projects but also means more floor space and savings in air conditioning and power costs.
Cost-Effective
With the average industry call rate of 23 cents per minute, we can offer a much cheaper call rate and enhanced service and save you up to 30% of your bill.
BOOST MOBILITY WITH A CLOUD-BASED PHONE SYSTEM
Team Collaboration and Teleconferencing
Cloud based phone system technology also allows teleconferencing between all your workers, regardless of their physical location, without paying for expensive external teleconferencing.
Efficiency Features
Very useful for hospital and health care workers is being able to make phone calls directly from their hand-held devices while doing their daily clinical rounds.
PABX Integreation
Cloud telephony allows PABX integration with existing applications, including CRM software. When Sales receives a call, the system recognises the number and brings up the customer record, enabling staff to view client details and history during calls, maximising efficiency and improving customer service.
MAXIMISE UPTIME AND MINIMISE DISRUPTIONS WITH MICROSOLVE'S HOSTED PHONE SOLUTIONS
As the PABX is not physically located in the office, the risk of fire, flooding or water damage, or theft no longer exists.
One big advantage of cloud-based technology is that in the event of a phone problem, the calls can be automatically diverted extension-by-extension to any other device in a different facility, mobile phone, or even your home phone.
Microsolve’s hosted telephony products are housed in geo-redundant secure data centres, which ensure the highest possible uptime during critical events and natural disasters.
Additionally, Microsolve can offer you services that automatically fail over to the mobile data network, allowing your office to continue running without interruption in the event of loss of physical connectivity to your site.