Do your clients and staff experience the following?
If your clients or staff are reporting any of the following it will be costing you business:
• Call drop outs
• Calls "lost in space"
• Too many calls all at once
• "No body ever answers"
• I left a message, but no one called back
• I have no idea what I pay for
How much business can you afford to lose (or miss) because your phone system is not up to the job?
GET THE MOST FROM YOUR BUDGET WITH HOSTED BUSINESS PHONE SERVICES
No Capital Expenditure
The client does not need to use capital to buy onsite PABX hardware, which not only frees up capital for other projects but also means more floor space and savings in air conditioning and power costs.
Cost-Effective
With the average industry call rate of 23 cents per minute, we can offer a much cheaper call rate and enhanced service and save you up to 30% of your bill.
BOOST MOBILITY WITH A CLOUD-HOSTED PHONE SYSTEM
Team Collaboration and Teleconferencing
Cloud based phone system technology also allows teleconferencing between all your workers, regardless of their physical location, without paying for expensive external teleconferencing.
Efficiency Features
Very useful for hospital and health care workers is being able to make phone calls directly from their hand-held devices while doing their daily clinical rounds.
PABX Integreation
Cloud telephony allows PABX integration with existing applications, including CRM software. When Sales receives a call, the system recognises the number and brings up the customer record, enabling staff to view client details and history during calls, maximising efficiency and improving customer service.
IT'S ABOUT MORE THAN PHONE CALLS
Microsolve's hosted business phone solution will revolutionise your client and staff voice interactions, offering unparalleled flexibility, reliability and cost-effectiveness. Requiring nothing more than an Internet connection, VoIP systesm provide a robust and scalable solution for your business!
Key Benefits for Your Business
- Enhanced Flexibility and Mobility - Our Cloud-based VoIP solution allows your staff to work from anywhere, anytime. Employees can access their office phone number from their smartphone, laptop, or tablet. They will have seamless communication whether they're in the office, working remotely, or on the go.
- Improved Business Continuity - Being cloud-based, your communication infrastructure is protected against on-site disasters. In the event of a fire, flood, or theft at your physical location, your phone system remains operational, as it's not tied to on-premises hardware.
- Automatic Failover and Redundancy - Cloud VoIP systems offer automatic call diversion capabilities. If a problem occurs, calls can be instantly rerouted to other devices, mobile phones, or even home phones, ensuring uninterrupted communication.
- Data-Driven Insights - the system provides comprehensive call analytics and reporting features, allowing you to make informed decisions based on real-time data. Track call volumes, monitor performance, and identify trends to optimise your communication strategies and make decisions on staffing levels, rostering or even use of overflow locations.
- Cost-Effective and Scalable - Eliminate the need for expensive on-site hardware and maintenance! You can easily scale your phone system up or down as your business needs change and take advantage of regular software updates and new features without additional costs.
- Enhanced Features for Productivity - From Virtual receptionists and auto-attendants, time of day call schedules, advanced call routing and queuing across multiple sites to Voicemail-to-email, fax-to-email services and in-call voice recording - they are all available and integrated into the one platform.
- Reliability and Security - Our Cloud-based VoIP services are hosted in secure, geo-redundant data centers in Australia, ensuring maximum uptime and protection against critical events and natural disasters. Additionally, these systems offer robust security measures to protect your sensitive business communications.