A Guide for Aged Care Providers
In Australian Aged Care facilities, every moment counts. Combining Microsoft 365 with Microsolve's management services delivers tailored solutions to streamline your operations and enhance resident care. Let's explore how different Microsoft 365 plans, augmented by Microsolve's services, can support your aged care facility's unique needs.
Microsoft 365 Business Basic: Foundation for Care
Starting from AU$16 per user/month, Business Basic with Microsoft 365 support provides essential tools for care coordination:
- Web-based access to care plans and resident information
- Professional email (yourname@yourcarefacility.com)
- Sharepoint-based cloud storage for secure, collaborative record-keeping
- Microsoft Teams for staff communication and family updates
Microsoft 365 Business Standard: Enhanced Resident Engagement
- Desktop versions of Office apps for detailed care planning
- Webinar capabilities for family information sessions
- Video editing tools for creating engaging resident activities
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Microsoft 365 Business Premium: Advanced Care and Compliance
- Advanced security to protect sensitive resident data
- Device management for staff tablets and computers
- Data loss prevention to maintain ACFI compliance
Value for Aged Care Providers
1. Improved Care Coordination: All plans offer Microsoft Teams, which can reduce miscommunication incidents by up to 30%.
2. Enhanced Resident Engagement: Business Standard's tools for creating engaging content can increase resident participation in activities by up to 25%.
3. Regulatory Compliance: Business Premium's security features help maintain compliance with the Aged Care Act 1997 and related standards.
4. Staff Efficiency: Microsolve's email management services save staff time on administrative tasks, allowing them to focus more on resident care.
5. Enhanced Cyber Protection: Visual warning for Man-In-The-Middle attacks is deployed as standard through our advanced management system.
6. Family Communication: Webinar features in Standard and Premium plans can improve family satisfaction rates by facilitating regular updates and Q&A sessions.
7. Australian-based, SLA-backed Support: Microsolve manages tenancy settings, security baseline, licence reconciliation, and (optionally) user on/offboarding via phone, email, and web portal in your timezone.
Improve Elder Care with Microsoft 365
While Business Basic offers essential tools for aged care providers, investing in Business Premium with Microsolve's email management services can lead to significant improvements in care quality, compliance, and operational efficiency.
