Mandatory Government Provider Management System (GPMS) reporting, live audits, and continuous compliance demand planned IT, not ad-hoc fixes. Microsolve's vCIO turns obligations into a clear roadmap.
The New Aged Care Act (effective 1 November 2025) mandates digital reporting via GPMS, live audit evidence, strengthened information management (Standard 2 Outcome 2.7), and continuous compliance. This requires robust IT systems that capture, store, and prove data in real-time.
Without proactive planning, providers risk gaps in reporting, data silos, or breaches that trigger ACQSC scrutiny.
Microsolve focuses on comprehensive, strategic setups compliant with Privacy Act and Quality Standards, prioritising resident outcomes over tech hype.
Ad-hoc helpdesk fixes solve outages after they happen, but the Act demands preventive systems that maintain evidence 24/7 such as automated retention in Microsoft 365 or immutable archiving.
High staff turnover in aged care exacerbates this: departing employees take unarchived emails, creating evidentiary voids during audits or incidents. Microsolve's approach is different (not "better"), ensuring your IT evolves with regulatory shifts like GPMS without overwhelming care teams.
Reactive IT firefighting leaves leadership unaware of GPMS integration shortfalls, weak audit trails, or data silos until ACQSC requests evidence. Without strategic assessment, gaps grow silently and risk funding, accreditation, and/or resident safety. A vCIO provides the visibility your board needs.
Break-fix calls average 3x the cost of planned upgrades, yet deliver zero compliance value. Emergency projects to meet Act deadlines carry 40-60% premiums. Proactive vCIO planning locks in predictable budgets aligned to regulatory timelines.
The new Act enables ACQSC to demand live records anytime, not just audit season. Reactive setups lack immutable archiving, retention policies, or GPMS-ready data flows. One failed request triggers sanctions. vCIO ensures perpetual readiness.
Microsolve's vCIO starts with a no-obligation audit of your IT against Act requirements where we map GPMS access, data flows, cyber controls, and multi-site consistency.
We identify gaps (e.g., legacy servers blocking cloud reporting), then deliver a prioritised 12-36 month roadmap with timelines, budgets, risks, and board-ready visuals that are tailored for time-poor aged care leaders.
Our mindset: Partnership-driven, legislation-compliant service that protects residents first.
Microsolve's vCIO audits your IT against Aged Care Act requirements like GPMS connectivity and data retention in a 2-week assessment with no care disruption. Board-ready reports use traffic-light ratings to highlight compliance risks instantly.
A custom 12-36 month roadmap delivers phased timelines, CAPEX/OPEX budgets, ROI projections, and quick wins to meet deadlines. Board templates translate technical needs into clear funding decisions.
Microsolve coordinates clinical vendors, M365 setups, and migrations as your single accountability point with monthly reviews and quarterly board updates. Ongoing retainer from $2,500/qtr ensures perpetual ACQSC readiness.
The Government Provider Management System (GPMS) is Australia's central platform replacing NAPS for aged care reporting under the Aged Care Act 2024. It covers Star Ratings, Quality Indicators (QI), 24/7 RN coverage, Quarterly Financial Reports (QFR), and operations data that feeds My Aged Care. Providers must deliver timely, accurate submissions via portals or B2G integrations, with continuous auditability now mandatory.
Microsolve's GPMS Readiness Program prepares aged care providers for the GPMS under the new Aged Care Act. This vCIO-led, eight to twelve week engagement ensures your systems, data and teams deliver accurate, repeatable reporting for all included operations data.
The program works across three focused streams. Each stream aligns your clinical, finance, HR and Microsoft 365 systems with GPMS requirements and Quality Standards.
We map GPMS reporting requirements, such as Quality Indicators, Quarterly Financial Reports, care minutes, and 24/7 RN coverage, to your existing clinical systems like Leecare or Manad, HR, finance, and Microsoft 365 setups.
Our team then designs a target-state architecture with clear data flows, integration options including bulk uploads and future B2G APIs, and quick wins like standardising data fields to eliminate manual rework.
You receive a detailed systems map and a prioritised 12-24 month roadmap that aligns technology investments with your compliance obligations.
We configure Microsoft 365 as your central evidence platform using SharePoint and Teams for policies, incidents, complaints, training records, and board papers, all aligned to Aged Care Quality Standard 2.7 on Information Management.
Security, retention policies, and audit logging ensure every piece of evidence supporting your GPMS submissions is complete, traceable, and defensible during unannounced audits or investigations.
Data ownership responsibilities and quality controls are clearly defined so your teams maintain accurate GPMS-ready information without constant oversight.
We translate GPMS requirements and Aged Care Act changes into a board-endorsed roadmap with defined roles, responsibilities (RACI), and a reporting calendar that embeds submissions into business-as-usual operations rather than creating quarterly fire drills.
Monthly or quarterly vCIO reviews monitor data quality, Secure Score improvements, regulatory updates, and vendor performance, delivering clear board-ready reports on your digital risk posture and compliance progress. This ongoing rhythm ensures GPMS reporting becomes sustainable and your leadership team focuses on care quality, not data chasing.
Let's start with a simple, guided assessment of your organisation's current IT position and go from there!
Mandatory GPMS reporting, live audit evidence via tools like immutable archiving, and continuous info management standards under strengthened Quality Standards. Proactive IT planning is essential.
vCIO provides executive strategy including roadmaps, budgets, and compliance alignment, beyond break-fix support. Microsolve delivers this as a scalable partnership for aged care without full-time CIO costs.
Current IT vs. Act requirements: GPMS readiness, data security, multi-site gaps, cyber controls. Delivers prioritised plan with timelines, budgets, and risks.
Start with a 15-minute discovery call. From there, a full assessment can be done in 1-2 weeks, with a roadmap produced in 4-6 weeks. It can all be phased around your operations.
