Email Cyber Awareness Training for Safer Email

Reduced successful phishing and ransomware

When staff receive regular, video‑based micro‑training tailored to real‑world scams, they become far more likely to pause, question and report suspicious emails instead of clicking. Simulated phishing campaigns reinforce those lessons in a safe way, steadily driving down the rate of successful attacks and protecting operations.

Better reporting and faster response

With clear, practical guidance on “what to do next”, employees know exactly how to escalate a suspicious email or incident, instead of ignoring it or guessing. This improves visibility for IT and security teams, shortens response times and helps contain potential breaches before they impact customers or critical systems.

Compliance‑ready training records

The underlying platform tracks completion of each training module, phishing campaign and reminder, giving you clear evidence that staff are receiving appropriate, ongoing security awareness training. These records support audits and compliance reviews by showing who was trained, when, and on which topics.

Improved board visibility

Consolidated training and phishing‑simulation data makes it easier to brief executives and boards on the real level of human‑factor cyber risk across the organisation. Clear dashboards and exportable reports show who has completed which modules, how staff are performing on simulations, and where additional focus is needed, supporting more informed risk decisions.

Reduced Phishing Click Rates

As staff complete regular video micro‑training and take part in safe phishing simulations, most organisations see a steady drop in the number of people clicking on suspicious emails within the first 3–6 months. This measurable improvement demonstrates that the training is working, providing tangible evidence of risk reduction and helping justify ongoing investment in awareness programs.

Short, Engaging Video Micro-Training

Staff receive regular “infotainment‑style” video modules that are easy to watch and remember, so security messages actually stick rather than being ignored.

These can be completed in a few minutes, minimising disruption to the workday while steadily lifting security awareness across the organisation.

Outlook plugin with direct support access

An Outlook plugin lets users flag suspicious emails or request help directly from their inbox, sending the message straight to Microsolve’s support team for review.

This removes friction for busy staff, increases the number of incidents reported, and gives your IT team an immediate, actionable view of emerging threats.

Safe, regular phishing simulations

Staff receive realistic but safe phishing emails on a regular basis, so they can practice spotting and reporting threats without putting your organisation at risk.

Over time, you see measurable improvement in click‑through and report rates, giving clear, data‑driven insight into where additional support or training is needed

For organisations needing low‑friction awareness

You need a practical, low‑disruption way to lift staff cyber awareness that fits into busy workdays and complements your existing email security controls.

For executives and boards needing assurance

You are accountable for demonstrating that human‑factor cyber risk is being actively managed and want clear evidence that staff are trained and improving over time.

For risk, compliance and operations leaders

You are responsible for keeping the organisation running and cannot afford email‑driven downtime, data loss or reputational damage from avoidable incidents.

For IT and security owners

You oversee IT or security and need staff to recognise and report phishing and other email‑borne threats early, so incidents can be contained before they escalate.

Cyber Awareness Training develops your human firewall

Turn Your People into a Human Firewall

Most cyber incidents still start with a single malicious email opened by a busy staff member who thinks it looks legitimate.

This training focuses on practical, real‑world scenarios so people learn to recognise targeted attacks like spear‑phishing and whaling, and know exactly what to do next when something looks wrong.

With short video modules, safe phishing simulations and simple reporting from Outlook, your team becomes an active line of defence protecting critical data, customers and operations rather than a recurring source of risk.

Fewer clicks on malicious links;
More suspicious emails reported;
Better readiness for incident response

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Integrated with Microsolve Email Management and Cyber Security

This training is delivered as part of Microsolve’s broader email management and cyber security services, not as a disconnected add‑on.

Your awareness program is aligned with how your email is secured, monitored and supported, so technical controls, user behaviour and incident response all work together.

As your managed IT and security partner, Microsolve can adjust policies, tune filters and update training content as new threats emerge, keeping protection current without adding workload for your internal team.

Why is cyber security training for email so important?

Email is the primary entry point for phishing, ransomware and social engineering attacks, untrained staff can accidentally bypass technical controls with a single click.

Effective training helps people recognise and report suspicious messages before they cause downtime, data loss or financial fraud.

How does Microsolve’s cyber security training work with our existing email security tools?

Microsolve layers human‑centric training and real‑world phishing simulations on top of your existing email filtering and security stack, reducing the risk that malicious messages are opened.

Training is delivered via the Breach Secure Now platform and can be aligned with your risk profile, policies and compliance requirements.

What topics are covered in Microsolve’s cyber awareness training?

Training covers spear‑phishing, whaling, password hygiene, safe use of cloud tools such as Microsoft 365, data handling, and incident reporting.

Content is delivered as short, engaging modules and phishing simulations designed to keep security front‑of‑mind for busy staff.

Is this cyber security training suitable for organisations in Sydney and regional NSW?

Yes, Microsolve supports organisations across Sydney and regional NSW with cyber security training, managed email services and broader security solutions.

Training can be delivered remotely and integrated with your existing IT environment, so sites in multiple locations receive consistent protection.

Can cyber security training help with compliance?

Regular, documented staff training supports your efforts to meet data protection and cyber‑related compliance obligations by demonstrating that your people understand their security responsibilities.

Breach Secure Now’s platform provides reporting and audit trails that help evidence completion for internal and external reviews.

Email Security Awareness Training

Cyber Awareness Training that Delivers for your Team