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Outsourced Server Management and Support

Microsolve's server management keeps your Windows and Linux servers, physical, virtual or cloud-hosted, patched, monitored, backed up and planned for replacement. Our certified team works as your server team or alongside your own, on fixed pricing, following ITIL practices, so problems are caught early rather than found during an outage.

Data loss, poor performance, missed updates and no plan for ageing hardware all land on the bottom line. Server management is part of our managed IT services, and it can also be taken on its own.

secure and optimised server

What Server Management Includes

  • Monitoring: server health, capacity, performance and security events tracked in real time through our 24/7 system monitoring
  • Patching: operating system and application updates applied on a regular, tested schedule
  • Backup and recovery: backup strategies, daily job checks and recovery planning, linked to our backup and data recovery service
  • Security and compliance: hardened configurations, admin access control and documented changes
  • Optimisation: configurations tuned for performance and efficiency
  • Provisioning and deployment: new servers and virtual machines built to a documented standard
  • Lifecycle and upgrade planning: asset tracking, warranty status and replacement scheduled before failure
  • Automation and scripting: routine tasks automated so they happen the same way every time

Microsolve are trained to monitor, optimise and resolve issues with physical, virtual or cloud servers. 

 

Servers We Manage

If your platform isn't listed, ask us. We'll tell you plainly whether we can support it well.
Environment What we look after
Physical servers Windows Server and Linux, hardware health (disks, RAID, temperature, fans), firmware and warranty
Virtual servers VMware and Hyper-V hosts and virtual machines: host resources, VM availability and datastore capacity
Cloud-hosted servers Servers in AWS and other cloud platforms, managed to the same standards as on-premises

Your Server Team, or an Extension it

We can take full responsibility for your servers, or work alongside your IT department on agreed systems and after-hours cover. See how co-managed IT works. Either way, pricing is fixed, so budgeting is easier and emergency repairs don't arrive as surprise bills.

Frequently asked questions

What is server management?

Server management is the ongoing work of keeping servers available, secure and performing well: monitoring, patching, backups, configuration, capacity planning and replacement. Outsourced server management means a specialist team does that for you under an agreement. At Microsolve it is part of our outsourced IT support.

What types of servers does Microsolve support?

Windows and Linux servers, whether they are physical, virtual (VMware and Hyper-V) or cloud-hosted.

Do you replace our IT team or work alongside it?

Either. Microsolve can act as an extension of your internal IT department or take full responsibility for server management, whichever fits.

What does server monitoring include?

Real-time tracking of availability, CPU, memory and disk use (current and trending), event logs, hardware health and backup jobs, with alerts triaged and acted on by our team. See system monitoring for the full scope.

How does Microsolve protect data and prevent loss?

Backup strategies matched to how quickly you need to recover, daily checks that backup jobs actually completed, and planned recovery. Together they reduce the risk from accidental deletion, hardware failure and cyber attack.

Will our servers stay current with updates?

Yes. Updates are applied on a regular schedule to keep systems secure and performing well. Where servers run legacy systems, we work with you to upgrade or replace them with supported options.

How is server management priced?

Microsolve offers fixed pricing plans, which makes budgeting easier and removes unexpected costs from emergency repairs or downtime. Projects such as migrations and replacements are quoted separately. See how outsourced IT support is priced.

Are services aligned with industry standards?

Yes. We follow ITIL principles and industry practice for consistent, reliable management across all servers.

Is server management suitable for small organisations?

Yes. The service scales from a single server in a small office to multi-site and enterprise infrastructure.

Find out how healthy your servers really are

We'll review your servers' patch status, backups, capacity and remaining life, and tell you what needs attention first.

Get a quick review of your servers