Aged care facilities rely on consistent, secure access to clinical systems at nurse stations, reception desks, and medication carts, often across multiple sites and shifts. Traditional on‑site servers and desktops create hardware costs, maintenance overhead, and security risk if devices are lost or compromised. AWS Workspaces provides managed virtual desktops in the cloud so staff can access their full desktop, applications, and files from any approved device, from any location, without depending on on‑site servers.
AWS Workspaces is a managed Desktop‑as‑a‑Service (DaaS) platform that delivers secure virtual desktops from the cloud to any approved device. Instead of running desktops and applications on local machines or on‑premises servers, each staff member logs into a personalised workspace that is hosted, patched, and backed up by AWS. This gives aged care providers a consistent, centrally managed environment for clinical and administrative staff across all facilities.
AWS provisions and manages the underlying infrastructure for each virtual desktop, including compute, storage, and networking. Your team accesses a full Windows or Linux desktop experience without needing powerful local hardware.
Staff can log into their workspace from thin clients, laptops, or tablets at nurse stations, reception, or medication carts, and even from home when appropriate. The experience is consistent regardless of device or location.
Security controls, patching, and backup are applied centrally in the cloud, reducing the burden on local IT and ensuring a consistent security baseline. This is particularly valuable in multi‑site aged care operations.
Aged care facilities operate 24/7 with shift‑based staff, shared workstations, and critical clinical systems that must be available at all times. AWS Workspaces reduces hardware complexity at the edge, improves access to clinical applications, and ensures that sensitive resident data remains in the cloud rather than on local devices.
Thin clients at nurse stations, reception, and medication carts are cheaper to buy, replace, and maintain than full desktops or laptops. This reduces capital spend and ongoing maintenance overhead for facility IT.
Staff access the same virtual desktop and clinical applications from any terminal, reducing confusion and support calls when moving between stations or sites. This improves continuity of care and administrative efficiency.
Because desktops and data reside in the cloud, lost or stolen local devices do not expose resident information. Access is controlled centrally, with encryption and logging applied to each workspace.
New staff can be provisioned quickly with a standard workspace image, and access can be removed immediately when roles change or employment ends. This reduces risk and administrative effort for facility managers.
Aged care providers handle sensitive personal and health information that must be protected under the Privacy Act and aged care regulatory requirements. AWS operates data centres in the Sydney region, allowing aged care providers to configure Workspaces and associated storage so that data remains within Australia at all times. Microsolve designs these environments to support data residency expectations and internal governance policies.
AWS Sydney region data centres allow aged care providers to keep resident data, clinical application data, and workspace storage within Australia. This supports data residency expectations under the Privacy Act and internal policies.
Data is encrypted at rest and in transit, with identity and access management, multi‑factor authentication, and conditional access policies applied to each workspace. Microsolve configures these controls around your risk profile and compliance needs.
AWS provides detailed logging of access and administrative actions, which can be integrated with your security monitoring and audit processes. This supports investigations, compliance reviews, and continuous improvement.
At Microsolve, AWS Workspaces are designed and managed to reflect the realities of aged care operations, clinical workflows, and regulatory expectations. This is not a one-size-fits-all environment. We achieve this by reviewing and gaining an understanding of your current devices, applications, and pain points, then building a Workspaces environment that supports secure, reliable access for facility staff.
Microsolve reviews your existing devices, applications, network, and support model across facilities, and speaks with clinical and operational leaders to understand where access and security are most challenging. This informs a Workspaces design that prioritises critical clinical workflows.
We design the AWS architecture, including networking, identity, image configuration, and security baselines, and create standard workspace images for clinical and administrative roles. This ensures that each staff group has the right access and tools.
A pilot is run with a small group of users and sites to validate performance, access, and support processes before broader rollout. Microsolve then manages provisioning, monitoring, and optimisation so the environment remains secure and cost‑effective.
That's a great question! The first step is to speak to an expert to gain a clear and practical understanding of your current environment and where AWS Workspaces would fit.
AWS Workspaces are managed virtual desktops hosted in the cloud that staff access from thin clients, laptops, or tablets at nurse stations, reception, and other work areas. The desktop, applications, and files run in AWS, not on the local device, providing a consistent and secure experience.
By using thin clients instead of full desktops or laptops, facilities spend less on hardware, power, and replacements, and IT spends less time patching and troubleshooting local machines. Most management is done centrally in the cloud.
Yes, when configured correctly. Microsolve designs Workspaces with encryption, identity and access controls, multi‑factor authentication, and logging to protect resident and clinical data in line with Privacy Act and aged care obligations.
Yes. Staff can log into their workspace from approved devices at different facilities or, where appropriate, from home, with the same desktop and applications available each time. Access is controlled by role and device compliance.
Not necessarily. Microsolve assesses whether your current clinical and administrative applications can run on virtual desktops, or whether adjustments are needed. The goal is to improve access and security without unnecessary disruption.
