Public Badge
- Shareable CyberCert verification
- Instant credibility with stakeholders
Using SMB1001 Certification to Demonstrate Cyber Security in Aged Care
In today's regulatory landscape, aged care providers need more than promises, they need proof. The SMB1001 certification via CyberCert delivers a verifiable badge that reassures regulators, partners, and families your data and operations are protected.
Why Proof Matters Now
The Aged Care Quality and Safety Commission (ACQSC), supply chain partners, and families of residents increasingly demand evidence that sensitive data, which is anything from clinical records to operational systems, is fortified against cyber threats.
Informal assurances fall short under the strengthened regulatory model, where Essential Eight maturity and structured frameworks like SMB1001 are becoming the baseline for accreditation and procurement. Providers who demonstrate proactive cyber maturity not only meet compliance but also differentiate in tenders and build lasting family confidence.
SMB1001: Your Verifiable Standard
SMB1001 certification through CyberCert offers a public, verifiable badge of cyber security maturity tailored for Australian SMBs like aged care providers. It covers five pillars: Technology Management, Access Control, Data Protection, Incident Response, and Staff Awareness. These provide procurement teams, ACQSC inspectors, and families concrete assurance your organisation exceeds baseline standards.
Display the badge on your website, tenders, and family portals to showcase compliance without jargon.
Tiered Maturity
- Bronze through to Diamond levels
- Annual renewal keeps you current
Aged Care Fit
- Protects resident data, OT systems
- Aligns with Essential Eight
Microsolve's Certification Path
At Microsolve, we don't just advise. We partner with you to get you certified. We start with a no-obligation current-state assessment, pinpointing gaps against SMB1001 controls across your IT, OT, and staff practices. Then, we implement tailored controls, like MFA, patching, backups, and training, all while guiding documentation for CyberCert submission, and provide ongoing managed support for renewal. Our accredited SecureStart program guarantees Gold-level achievement over 36 months, with fixed pricing that fits aged care budgets.
Assess: Gap Analysis of Your Environment
We begin with a comprehensive, no-obligation review of your IT, OT systems, and staff practices against SMB1001's five pillars: Technology Management, Access Control, Data Protection, Incident Response, and Staff Awareness.
This 1-2 hour session (remote or on-site depending on location and needs) uncovers immediate risks, like unpatched nurse call systems or weak MFA, and maps your starting tier (Bronze to Gold).
You'll receive a prioritised roadmap with costs, timelines, and quick wins, such as firewall checks or backup validation, ensuring alignment with ACQSC and Essential Eight mandates.
Implement: Controls, Training, Policies
Phased rollout closes gaps without disrupting care.
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Foundation: firewalls, antivirus, auto-patching
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Capability: MFA, backups, policies
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Maturity: training, risk assessments
Microsolve configures tools like Microsoft Defender, Entra ID access, and immutable backups, plus delivers bite-sized staff training (15-min modules on phishing recognition).
Custom policies such as OT segmentation for medication dispensers, for example, fit aged care realities, with full documentation for CyberCert portal upload.
Certify: CyberCert Submission and Badge
We prepare and submit your evidence via the CyberCert SaaS platform, securing self-attestation (Bronze-Silver) or external audit (Gold+). Within months, you earn a public badge that you can (and should!) display on your site, tenders, and family portals for instant proof to ACQSC, suppliers, and residents.
Our vCISO reviews ensure zero rejections, celebrating your achievement with a compliance handover.
Maintain: Annual Reviews, Updates
Certification is dynamic. SMB1001 refreshes yearly for new threats like AI phishing. We handle renewals with quarterly check-ins, SecureScore monitoring, refresher training, and adaptive controls (e.g., post-breach simulations).
Fixed monthly advisory keeps you audit-ready, scaling to Platinum/Diamond as your facilities grow, with no surprises, just sustained trust.
Aged Care Cyber Security Solutions
Cyber Security and Aged Care
Meeting the mandated cyber security requirements across a residential care setting does not need to be an Enterprise-scale compliance burden. Microsolve's SecureStart program delivers SMB1001 compliance meeting the Essential Eight Maturity Level 1 controls.
Frequently asked questions
What does the gap analysis cover specifically?
Our assessment scans networks, endpoints, cloud setups (e.g., M365), OT devices, and policies and benchmarks them against SMB1001 tiers and aged care risks like resident data exposure.
How much staff time does implementation require?
Minimal: 1-hour kickoff, 15-min training modules, and policy sign-offs. Microsolve handles 95% of the work, allowing your team to focus on care.
What if we fail the CyberCert submission?
Zero risk. Our track record is 100% first-time pass via pre-submission dry-runs. We revise instantly at no extra cost.
How are annual updates handled?
Proactively. We track SMB1001 changes, run maturity scans, and implement via monthly advisory. There's no annual "fire-drills".
I need this - how do I start?
Great question! Step one is always an initial consult where we can assess your current infrastructure and determine any gaps.