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Technology Solutions

Deliver on Your Business Potential with Microsolve's Comprehensive IT Services

For technology-dependent businesses seeking predictable IT outcomes, Microsolve is the technology solutions partner that delivers transformational results through fixed-price contracts and uncompromising clarity about what actually works.

We're the technology partner that challenges your assumptions, delivers on our promises, and takes full accountability for your technology outcomes—all at a price you can count on

 

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Predictable Investment, Exceptional Returns

Fixed-price support contracts eliminate budget surprises
ROI-focused service design with measurable outcomes
Transparent pricing that aligns our success with client results

Why Microsolve

Truth-Telling Technology Partners

Direct Assessment

Current State v Desired Outcomes

 

Challenge Assumptions

No Limit IT Effectiveness

 

Evidence Based

Recommendations based on Science - not trent

Comprehensive Solution Architecture

Using a prescriptive Digitial Maturity Matrix to guide technology deployment, Microsolve delivers your business Technology needs in a clear, structured and understandable manner.

Microsolve Technology Maturity Model

Foundation

The services that underpin every business.  From Startup to Enterprise and everyone in-between!
DNS

Business read Domain registration, Geographically redundant hosting with enhanced security services

Website

Hosting and management of business website environments

Email
  • Establishment of Microsoft 365 email environments
  • Support and management of security settings for Microsoft 365 email environments
  • Account creation, removal and adjustment
  • Email archiving solutions for permanent storage of email traffic
Internet Access

Provisioning, installation and support of Internet Services using:

  • NBN FTTN, FTTP, FTTC connections
  • NBN Enterprise Ethernet
  • Mobile 4/5G
  • Starlink
Data Storage

Data storage, configuration, management, backup and recovery for

  • Sharepoint
  • Onedrive
  • Laptop/Desktop/Server local storage
  • Cloud hosted servers
  • NAS devices
Support Services

Support Centre assistance and ticket management for:

  • User accounts
  • Laptop/Desktop hardware + software
  • Onsite Servers
  • Cloud Servers and Infrastructure
  • Printers, scanners and faxes
  • Network Equipment
  • Operational Technology

Consolidation

Growing businesses with a need to bring the team together, keep them on the same page and deliver consistent results eveytime.

Collaboration

Telephony and communication services that keep your team in touch and ready to serve

Data Security

Data is your biggest asset and needs protection

Connection Security

Employee Access Controls

Utilise least privilege Role Based Access Control

Policy & Risk

Govern your environment with appropriate policies and risk statements

Strategy

Align IT priorities with business imperatives

Transformation

Enterprises with specific requirements for multi-site engagement, monitoring and management.

Collaboration

Telephony and communication services that keep your team in touch and ready to serve

Data Security

Data is your biggest asset and needs protection

Connection Security

Employee Access Controls

Utilise least privilege Role Based Access Control

Innovation

Keeping ahead of the competition requires a solid foundation, consolidated resources and a strong understanding of the marketplace.

Marketplace Trends

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SUPPORT YOU CAN RELY ON

For a fixed monthly price, we provide a range of hosted services backed by unlimited Australian-based IT support seven days a week. Our stable fixed-price solutions give you peace of mind and reduce upfront capital investment.

All aspects of our service delivery processes are monitored, measured, and reviewed - both internally and by our clients who are provided with smartphone apps for direct connection to the Support Centre.

SEAMLESS SOLUTIONS TO ENHANCE YOUR BUSINESS OPERATIONS

With a wide range of partner resources available, Microsolve is set up to help you overcome the hurdles of modern business and take advantage of the advancements taking place in IT and business support systems, infrastructure, and architecture.

Multi-Site IT Solutions
Multi-Site IT Solutions

Effectively managing multi-site IT should be easy for you and your team. Let us show you how.

Multi-Site Made Simple
Mobile Workforce Solutions
Mobile Workforce Solutions

Allow mobile workers secure access to your systems anywhere. We'll provide the solutions.

Mobile Access Solutions
Data Services - Microsolve
Data Services: Security, Back-ups and Archiving

Be confident knowing your data is being looked after. We all know backing up your files and security.

Keep Your Data Safe
IT consulting
Business, IT and Technical Consulting

Access a wealth of experience and time-tested processes that meet your IT requirements.

Access Expert Consultants
Trusted IT Outsourcing Partner
Your Trusted IT Outsourcing Partner

Our specialists help efficiently handle your IT so you can focus on making your business grow.

IT Outsourcing Specialists