Foundation
Perfect for small businesses or solopreneurs looking to kickstart their MSP journey.
Foundation plan includes
- Inventory Management
- Configuration Management
- Topology & Architecture Documentation
- IP Address Allocation Management
- Secure Portal for Shared Documentation
- Critical Event Response
- Automated Priority Escalation
- Investigate detected and reported issues
- Liaise with 3rd party Carrier Vendors
- Maintain Shared Knowledge Base
- Utilise formal change management process
- Standard Change Notification Period of 24hrs
- Deploy Simple Changes (port, vlan, ip address update)
- Deploy complex changes (topology, link, relocations) - Fee
- Strong Passwords + Admin IP Restrictions
- Apply Firmware patches + upgrades
- Proactive equipment performance lifecycle management