Skip to content

How Email Archiving Supports NSW Mandatory Electronic Record-Keeping for Strata Schemes

immutable email archiving keeps records safe for 7-year compliance periods

Strata managers face mounting correspondence volumes – but Microsolve's Immutable Mailbox Archive turns chaos into compliant, searchable records that last 7 years without the hassle.

Compliance Made Easy - Start Your Email Archiving Today

The June 2024 Amendment

From June 11, 2024, amendments to the Strata Schemes Management Act 2015 (Section 176) mandate that all new strata records, including emails, must be kept electronically – no more paper-only options. This shift boosts efficiency and owner access but challenges strata committees with secure, long-term storage.

At Microsolve, we get that you're not just storing files,  you're safeguarding your scheme's history in a compliant, future-proof way. Our approach differs by integrating seamlessly with your existing Microsoft 365 setup, ensuring every record meets NSW standards without disrupting daily operations.


Email as a Core Record Type

Emails dominate strata correspondence – from owner queries to contractor bids – making them a top record type under NSW rules. Microsolve's Immutable Mailbox Archive captures every inbound, outbound, and internal message in real-time, encrypting and indexing them immutably on AWS Sydney servers for instant search and 7-year retention.

Unlike basic backups, our solution de-duplicates, compresses, and locks data against tampering, simplifying audits or owner requests within the new 10-day access rule. We handle the tech so your team focuses on people, not pixels – because at Microsolve, compliance feels personable, not punishing.

Real-Time Capture

  • Every M365 or Google email auto-archives before deletion.

  • No manual saves – captures replies, attachments, and metadata.

  • Handles high-volume strata inboxes (500+ emails/day) effortlessly.

Lightning Fast Search

  • Full-text eDiscovery across senders, dates, keywords, or schemes.
  • Filter disputes or audits in seconds, not hours.
  • Owner requests fulfilled in under 10 days per NSW rules.

Ironclad 7-Year Compliance

  • Automatic retention meets Strata Act Section 176 electronic mandates.
  • Tamper-proof immutability – auditors can't question integrity.
  • AWS Sydney sovereignty for data localisation.

Zero-Impact Setup

  • Integrates in 1-2 hours with no user training needed.
  • De-dupes and compresses to cut storage costs 70%.
  • Personable support from Wollongong team – we're your IT partner, not vendor.

Immutable Email Archiving Solves a lot of Problems BEFORE they become Problems

Stop Losing Emails with Staff Turnover

When strata team members leave or schemes get reassigned, critical email history often vanishes with their personal inbox. Immutable email archiving keeps every message searchable and scheme-attributable, regardless of who handles it.

Turn Chaos into Structure with Teams and SharePoint

Strata managers juggle dozens of schemes, but unstructured Teams creates lost files, compliance risks, and daily frustration. Microsolve delivers custom governance – hub-and-spoke structure, scheme channels, SharePoint retention – turning Teams into your scalable command centre.

Frequently asked questions

What changed in the June 2024 strata amendment?

The June 2024 amendment to Section 176 of the Strata Schemes Management Act 2015 requires all new strata records, like emails, to be kept in electronic form starting June 11, 2024, which boosts access for owners while demanding secure, long-term storage solutions

Why is email archiving essential for strata?

Emails represent core communications in strata schemes, so immutable archiving ensures they are retained for the mandatory 7-year period, remain fully searchable, and provide quick access for owners and audits under NSW rules.


How does Microsolve's solution integrate?

Microsolve's solution integrates seamlessly with Microsoft 365 or Google Workspace for real-time email capture to AWS, requiring no changes from users while keeping data encrypted, de-duplicated, and fully compliant.

Can you track the performance of digital marketing campaigns?

Yes, all data is stored in AWS Sydney or Melbourne data centres to ensure Australian sovereignty, low latency, and full compliance with local regulations.