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Comprehensive Technology Solutions for Aged Care

Having worked with leading Aged Care providers and major vendors since 2003, Microsolve understand the complexities of the sector and are committed to delivering value for your workforce and resident communities

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2600+
Monthly active users
000's
Application Upgrades
14
Sites Migrated
1800+
Endpoints Supported

Leading Aged Care Transformation

There is Power in Comprehensive Technology Solutions

The aged care sector faces unprecedented challenges as our population ages rapidly, with over 1.3 million people using aged care services in 2019-2020, and this number continuing to rise significantly.

Microsolve understands that aged care providers need more than just point technology—they need comprehensive, strategic IT partnerships that enhance care delivery, ensure compliance, and drive operational efficiency.

With over eight decades of combined experience serving the aged care sector, Microsolve has established itself as the trusted technology partner for facilities ranging from small community providers to large multi-site organisations. Our comprehensive service delivery approach addresses every aspect of aged care technology, from clinical information systems to operational infrastructure, all while maintaining the highest standards of security, compliance and empathy for the end client.

Services that Enable Your Staff & Residents

Device Support

Support of your IT infrastructure to agreed Service Levels - network, servers, desktops, laptops, thin clients and mobile devices.

Coverage options from 8x5 to 24x7.

Cloud Migration, Hosting & Support

Mitigate the risk posed by onsite servers through migration to the leading cloud providers without the need to upskill your IT team or increase headcount.

Cyber Security & Consulting

Integrate pragmatic, standards based Cyber Security practices across your Organisation using the SMB1001 and Essential Eight programs and Microsolve advisory services.

Application Integration

Site Onboarding

Mitigate the risk posed by onsite servers through migration to the leading cloud providers without the need to upskill your IT team or increase headcount.

Infrastructure Design & Build

Integrate pragmatic, standards based Cyber Security practices across your Organisation using the SMB1001 and Essential Eight programs and Microsolve advisory services.
Our mission

If it captures, moves, stores or processes data relied upon for delivering care to your Residents we're all over it!

Our values

Innovation

Embrace creativity and forward-thinking to inspire customers

Integrity

Operate with honesty, transparency, and ethical standards in all dealings

Empathy

Demonstrate compassionate and genuine desire to support each other

Case Studies

Case Study - Service Integration
Case Study - PABX Migration
Case Study - MultiSite WiFi
Case Study - Reliable Email

Recent Business Insight Posts

Vendors, Products, Integration & Delivery

Complexity, too many moving parts, vendor half truths and uncontrollable outcomes.

In 20+ years we've seen a LOT, fixed a LOT and to paraphrase, when all is said and done, generally, more is said than done!

The below should be treated as a resource page - it is based on 1st party experience with various solutions, technologies and unexpected outcomes - in the interests of all in the sector, we share this without prejudice and if we've got something wrong - please let us know and we'll update it!

Network Infrastructure

  • NBN Internet Connections
  • Fortinet Switches, Firewall and WiFi
  • Cisco Switches, Firewalls, WiFi
  • Ruckus Switches and WiFi
  • Ubiquiti Switches & WiFi
  • Dell, HP and Extreme
  • TP-Link & Dlink

Desktops, Laptops, Mobiles

  • Desktop/Laptops - HP, Dell and Lenovo
  • Mobiles/Tablets - Apple, Samsung, Google, Microsoft
  • Thin Clients - Dell/Wyse, HP, Centerm, iGel

Nursecall & Resident Monitoring

  • Hills
  • JCT
  • Honeywell
  • CareCall

Building Management

  • Honeywell
  • SMA

Resident Management Solutions

  • Leecare
  • Telstra iCare
  • Manad
  • Painchek

Medication Management

  • MedSig
  • Icare Medication

Rostering & Payroll

  • Payglobal
  • EMPLive
  • Inerva

Telephony & Collaboration

  • NEC
  • Mitel
  • Asterix
  • Broadworks
  • Cisco
  • Avaya
  • Spectralink
  • Ascom
  • Teams / Zoom

Access Control + CCTV

  • Integriti
  • 2N Systems
  • HIKVision

Media Streaming Services

Yep - them tooo!